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How to reach us, and what to include so we can help quickly.

Updated October 25, 2026 · 1 min read

We're happy to help.

Open a ticket

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Or email us

Write to [email protected].

What to include

  • The screen's name and what you expected to happen.
  • What the screen shows instead. A screenshot from its page helps a lot: see See what a screen is showing.
  • The player you use (Fire TV, Raspberry Pi, Windows, a TV browser) if it's about a screen.

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Still need a hand?

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